“Knowledge management is a systematic process of connecting people to people and people to the knowledge and information they need to act effectively and create new knowledge.”

At the end of 2007, as part of it’s Knowledge and Information Management (KIM) Strategy, IICD began the implementation of a new management information system (MIS). The ultimate goal of the MIS is to increase the transparency of departmental activities, and to improve information flows, both internally and externally. It is embedded in IICDs new intranet which provides social networking and collaborative tools which are linked in to information management tools, reflecting the holistic approach of the KIM strategy.

In developing this tool, IICD will be able to considerably increase it’s information management efficiency as well as it’s knowledge building and sharing effectiveness.

In this short video (1:00 min), Riet Nigten - Manager Human Resources, talks about the implications of IICD’s move towards large-scale programmes. Watch the video and read the complete interview.